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Romans 12v2: "Do not conform to the pattern of this world, but be transformed by the renewing of your mind."
TYG Publishing offers a 30 day satisfaction guarantee on all orders. If you receive damaged, defective, or incorrectly printed items (excludes customer added content), we will be happy to provide replacements free of charge, or issue a full refund. Please notify us within 30 days of purchase through our Contact Us page.
Please include the order number, date purchased, description and photos showing issue (required before proceeding with replacements).
Due to the personalized nature of our cards, TYG Publishing will not accept responsibility for the quality of the content added by the customer including misspelled words, grammatical errors, formatting changes, or uploaded photos. We will not provide refunds or accept returns for such reasons.
At TYG Cards/TYG Publsihing we stand behind the quality of our products. If you are not satisfied with your order, you may return it within 30 days of the original purchase date. Unfortunately, we are unable to accept returns for online goods returned damaged by the customer and not in its original good state. NOTE: Please note that We reserves the right to limit returns on large-quantity orders or seasonal closeouts.
Where the fault its our, we will issue a replacment product, card or merchandise. Cash refunds are not possible on any order. Vouchers may be issued in lieu of payment where aspplicable.FILING COMPLAINTS:
Customers may send their complaints by emal to: firstname.lastname@example.org or fax us their complaints with all the relevant details to: 44 131 608 1036. Our customer services officers will do their best to resolve the problem.